Privacy Policy
The Firenze and Continentale Hotel La Spezia, Italy, respects
your ability to make informed choices about the collection and
uses of your personal information. This privacy policy tells
you about our online collection and uses of information that
identifies you personally so that you can make an informed choice
about using this site. The terms of this policy apply to http://www.hotelfirenzecontinentale.it and
other affiliated and subsidiary sites which may from time to
time be specified in this policy, unless different terms are
specified in an online or other form or contract provided to
you.
This site is operated by Fisheyes Ltd, Paisley,
Glasgow Scotland for the Hotel Firenze and Continentale in La Spezia, Italy.
By using this website, you understand and agree that:
1. the information collected from this site may be retained indefinitely,
and may be stored, accessed, and used in jurisdictions whose
privacy laws may be different and less protective than those
of your home jurisdiction;
2. Fisheyes Ltd will not use any information gathered for purposes
such as direct marketing. Nor will your information be disclosed
to unauthorised third parties.
3. The web site uses a third party online booking system ibooking
hotel for which Fisheyes Ltd obtain an exclusive license and
are the exclusive providers in Italy. Your credit card details
are required as guarantee for your reservation (no money will
be debited until after the arrival date i.e. when you pay on
departure) Your details may be subjected to checks by the necessary
payment processors, whose privacy policies and practices ensure
the integrity of your data.
Information Collected From
This Website
When you visit this website some information, such as the site
that referred you to us, your IP address, and navigational
and purchase information, may be collected automatically as
part of the site's operation. This information is used to generate
user profiles on client nationality and geographic breakdown.
The web site may be developed in order to ask you to provide
information via online forms.
For example, we may ask for your name, place of birth, full name,
telephone number, email address and postal address, or other
information to register online. We may also ask you about your
age, education, gender or other information and to participate
in surveys or other online activities. Providing information
on online forms is always voluntary, and you are free not to
complete any online forms. If you choose not to, however, some
products and services may not be available to you.
How We Use Your Information
The information collected online is stored indefinitely and is
used for various purposes, including processing your transactions,
customer service, product and service development and marketing
analysis, facilitating your use of this website, and customising
the service to your particular interests.
In addition, unless you opt-out of receiving promotional materials
we may notify you of future special promotions, new products
or services, or other information that may be of interest.
We also reserve the right to disclose your personal information
if required to do so by law, or in the good faith belief that
such action is reasonably necessary to comply with legal process,
respond to claims, or protect the rights, property or safety
of our company, employees, customers, or the public.
About Cookies
While the website does not create any cookies of its own, some
pages contain external links / components that create a cookie
(a text file) in the browser directory of your computer's hard
drive. A cookie is a small piece of information that a website
can store on your web browser and later retrieve. Information
that cookies can collect include the date and time of your
visit, your registration information, your ip address, your
purchase activity (iBooking only i.e. the online booking system)
and navigational activity.
Cookies offer you many conveniences. They allow the website to
recognize information and determine what content is best suited
to your needs. Most browsers allow you to decline cookies, but
if you elect to do so, these pages may not display properly.
You are free to delete cookies after your session, and your browser
should contain instructions on how to do this.
We strongly recommend that you visit the following
companies privacy policies (linked to below) and continue to
visit them on a regular basis as privacy policies are liable
to change. Listed below are the companies that provide external
links / components that can create a cookie on the site.
Google
The following Google services are used (http://www.google.com/):
Google Maps (interactive maps) and Google's privacy policy can
be viewed at http://www.google.com/intl//privacypolicy.html.
To view Google's Terms of Service visit http://www.google.com/intl//terms_of_service.html.
You can also see Google Maps terms of use by clicking on the "Terms
of Use" button that appears in the bottom right of all Google
Maps or by visiting http://www.google.com/intl/en_ALL/help/terms_local.html.
IBooking
The iBooking Hotel Reservation System is used. The system uses
cookies as part of the process to enable the user to book a
hotel room online. Personal information including credit card
information is collected via online forms. This data is encrypted
before being sent over the internet. It is held securely at
iBooking dedicated server in ServerBeach, 112 E. Pecan Street,
Suite 1200, San Antonio, TX 78205, USA http://www.serverbeach.com/
Opting Out
If you do not want to receive promotional information from http://www.hotelfirenzecontinentale.it/ then
simply tell us , you can opt-out by telling us when you complete
your online reservation in the comments box provided. If you
did not opt out when you made your reservation, and later decide
that you are not interested in receiving this information, you
can opt out at any time by sending an email to info@fisheyes.co.uk
Links to Other Websites
The sites to which we link, including but not limited to the
sites of subsidiaries and third party content providers, may
have different privacy policies and practices from those disclosed
here. We assume no responsibility for the policies or practices
of linked sites and encourage you to become acquainted with them.
Children
We do not intend to collect personal information from anyone
under the age of 18. If you are under 18, you should not make
an online reservation enter information on this website and
should ask a parent to do so for you.
Questions or Concerns
If at any time you believe that fisheyes ltd has not followed the
above policy, please let us know by sending an email to info@fisheyes.co.uk.
We will make reasonable efforts to identify and correct any problem.
Changes to This Online Privacy Policy
We may amend this Privacy Statement from time to time in order
to meet changes in the regulatory environment, business needs,
or to satisfy the requirements of our visitors, guests, marketing
partners and service providers. Any changes made will be fully
compliant with the relative legislation including the rules established
by the D.Lgs 196/2003, for Italian residents. ,Updated versions
will be posted to our web site and date stamped so that you are
always aware of when the Privacy Statement was last updated.
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